Política de privacidad

Privacy Policy

1. Overview

At Beauty-Ne, your privacy and the protection of your personal information are of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when you interact with our website and services. Our practices comply with the General Data Protection Regulation (GDPR) and relevant local regulations.

2. Data Controller

Beauty-Ne, located in Spain, is the Data Controller responsible for the personal data collected on our website. For questions or concerns regarding this policy, you may contact us at:

3. Data Collection and Usage

We collect and use personal data to fulfill your orders, enhance your experience, and provide better customer service. Below is a summary of the types of information we collect and how it is used:

a. Personal Information

We collect information such as your name, email address, phone number, and shipping address when you:

  • Place an order
  • Register for an account
  • Sign up for our newsletter
  • Contact customer support

Purpose: This data is used to process orders, communicate with you, provide updates on your purchase, and respond to your inquiries.

b. Payment Information

For processing payments, we use secure third-party payment processors. We do not store your credit card information on our servers.

Purpose: Payment information is used solely for completing your purchase through our payment processors. The handling of this data is governed by the payment processors’ privacy policies.

c. Usage Data

We collect information about how you interact with our website, such as your IP address, browser type, device information, and pages visited.

Purpose: This data helps us analyze website traffic, improve our services, enhance user experience, and detect any fraudulent or unauthorized activity.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Consent: When you sign up for newsletters or promotional materials.
  • Contract: To fulfill purchase and service agreements.
  • Legal Obligation: To comply with tax, legal, and accounting requirements.
  • Legitimate Interest: For improving website performance and enhancing customer service.

5. Cookies and Tracking Technologies

Beauty-Ne uses cookies and similar technologies to enhance user experience, improve site functionality, and gather analytics data. You can manage cookie preferences in your browser settings. For more detailed information on cookies, please refer to our Cookie Policy.

6. Data Sharing and Third Parties

We may share your data with trusted third-party service providers to support our business functions, including:

  • Payment processors
  • Shipping and logistics partners
  • Marketing and advertising partners
  • Website analytics services

These partners are bound by confidentiality agreements and are only permitted to use your data in accordance with our instructions and applicable laws.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For instance, we may retain order history data to comply with legal tax and accounting obligations.

8. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online platform is entirely secure, and we cannot guarantee the absolute security of your information.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request access to the personal data we hold about you.
  • Right to Rectification: Correct any inaccurate or incomplete personal data.
  • Right to Erasure: Request the deletion of your data, subject to certain legal exceptions.
  • Right to Restrict Processing: Limit the processing of your personal data.
  • Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: Object to the processing of your data in specific cases.

To exercise any of these rights, please contact us at info@beauty-ne.com.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Please check this page regularly to stay informed about any updates.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us at: